PROBLEMS - USE CASES
From IdCommons
[1] \Problems and their Associated Use Cases
Contents
- 1 Web-based businesses don't know who they are dealing with because the claims customers make on-line are unprovable.
- 2 Businesses mitigate risk by asking and then storing personal identifying information (not to be confused with customer demographic info, or buying history)
- 3 Businesses take on risk by keeping personal identifying information that may become compromised in a data breach
- 4 All businesses are in various stages of flux due to outsourcing, reorganization, mergers, responsibilities. This causes havoc with system architectures that make assumptions about the company that are no longer valid, that requires change. Identity management is at the heart of these systems.
- 5 Data portabillity is an issue for anyone who creates / stores data at a site and then wants to move or link it to another site. Ownership is subjective.
- 6 There is a wide spectrum of security requirements from logging in to a blog to leave a comment, to making an international multi-million dollar transaction.
- 7 Everyone has far too many passwords to remember, or is risking a data breach from having too few or too simple
- 8 Low website conversion rates (abandoned shopping carts) inhibit the growth of e-commerce -- filling in forms over and over is a barrier to commerce.
- 9 There are no expectations by anyone who clicks on a link. You could be taken anywhere, with no guarantees.
- 10 There is a steep drop in trust in businesses due to data breaches, awkward interfaces, asking for more and more personal data.
- 11 Fraud rates are significant.
